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2019 State Conference Speaker Biographies

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    2019 Full Speaker Biographies



    • Alycia Angle Senior Talent Management Consultant at Ochsner
    • John Baldino - President Humarso
    • Chris Baldwin - Gallagher
    • Patricia Bollman Shareholder with The Kullman Firm
    • Vincent Bovino - Founder of Bovino Consulting Group
    • Margi Bush - President of Wisdom Tree Coaching
    • Jim Casadaban Senior Vice President at HUB International
    • Jill Christensen Founder & President of Jill Christensen International​
    • Teri Haynes - Owner of Business Interactions, LLC
    • Chris Herzog - Marketing Consultant at STOKES/HERZOG and Founder at The Juicy Good Life
    • Sherry Johnson - Field Services Director (AR, LA, MS, OK, TX) for SHRM
    • Wendy King - Regional Director of Health Performance for HUB International Gulf South
    • Ed Krow - Founder & HR Strategist, Ed Krow,LLC​
    • Scott Landry - Partner with the Chaffe McCall, L.L.P.
    • Aaron Levy - Founder & CEO of Raise The Bar​
    • Dr. Niesha McCoy - Talent Acquisition Professional for General Dynamics Information Technology
    • Mack Munro - Founder & CEO of Boss Builders
    • Mike Robertson - Owner & Founder, Is This Mike On, LLC
    • Cara Silletto, MBA - President and Chief Retention Officer, Crescendo Strategies 
    • Sarah Stokes - Marketing Consultant at STOKES/HERZOG and Founder at The Juicy Good Life
    • Tracy Watts - Senior Partner and the U.S. Leader for Healthcare Policy at Mercer​
    • Joe White Program Director for AEU LEAD®
    • Shane Yount - President of Competitive Solutions, Inc. (CSI)




    Stacey Hanke - Owner & Executive Coach at Stacey Hanke Inc.

    Sessions: You may be surprised to discover YOU’RE NOT AS INFLUENTIAL AS YOU THINK YOU ARE  and  Influence Redefined - Part II

    Stacey Hanke is author of the book; Influence Redefined…Be the Leader You Were Meant to Be, Monday to Monday®.   She is also co-author of the book; Yes You Can! Everything You Need From A To Z To Influence Others To Take Action.  

    Stacey is founder of Stacey Hanke Inc. She has trained and presented to thousands to rid business leaders of bad body language habits and to choose words wisely in the financial industry to the healthcare industry to government and everyone in between. Her client list is vast from Coca-Cola, FedEx, Kohl’s, United States Army, Navy and Air Force, McDonald’s, Publicis Media, Nationwide, US Cellular, Pfizer, GE, General Mills and Abbvie. Her team works with Directors up to the C-Suite.  In addition to her client list, she has been the Emcee for Tedx.  She has inspired thousands as a featured guest on media outlets including; The New York Times, Forbes, Entrepreneur, Thrive, SmartMoney magazine, The Economist and Business Week.  She is a Certified Speaking Professional—a valuable accreditation earned by less than 10% of speakers worldwide.

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    Patrick Henry - Founder of Henry Associates

    Session: "Re-Memorable" HR and Keeping Your Team in Tune: Managing organizational talent and creating a leadership legacy

    Customers stay loyal when the business they’re working with creates an emotional connection. That’s the message Patrick Henry, former Nashville songwriter and featured performer on the SiriusXM Radio Family Comedy Channels, wants his audience to take home with them.

    Customer loyalty, Henry stresses, is fragile and customers will be loyal to those whom they are emotionally connected. “If you can make them feel, you can make them buy”.

    Growing up in the football town of Auburn, Alabama, Patrick saw firsthand how fans are made. His background, in part, led to the realization that engagement is the foundation for loyalty, and loyalty is the foundation for emotional and financial buy-in.

    Henry often says “we learn best when we are being entertained”, which is why Patrick’s audiences can look forward to humor, guitar playing, and original songs during his presentation “Becoming Remember-able”. Many of the concepts you will hear can be found in his book “The Pancake Principle: Seventeen Sticky Ways To Make Your Customers FLIP For You” which can be found on When not traveling, Patrick loves spending time with his wife Lesley and three children  and trying to get his golf handicap under 20.

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    Alycia Angle Senior Talent Management Consultant at Ochsner

    Alycia Angle is an expert in Perspective Shifting. She is widely recognized for her experience coaching teams and leaders, at every level, to partner in positive change. Through her work as a consultant and trainer, she leads organizations through transformational growth with hands-on learning. Alycia is called upon to speak across the country on the science of shifting your perspective - whether you are a senior executive or brand new hire. From climbing an active volcano on a tiny island in Indonesia to rubbing elbows with celebrity thought leaders, Alycia's unique experience and insight guide others to new and powerful perspectives. Alycia lives in New Orleans and currently serves as a Senior Talent Management Consultant at Ochsner Health System.   

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    John Baldino - President Humarso

    John founded Humareso to strategize with companies to develop plans to manage talent, recruit for skills gaps based on employee inventories, assess markets for growth, develop long-range succession plans and influence a culture of enthusiastic buy-in.  Humareso provides outsourced human resource services, including its flagship HRO plan, which helps businesses save money, increase productivity and reduce legal risks by providing dedicated HR consulting for compliance, training, performance management, employee relations, workplace management, discipline and other important HR best practices.

    Humareso handles all facets of employee engagement and business development, providing strategic direction to help employers manage talent, recruit for skills gaps, assess markets for growth, assess competition, increase employee performance, develop long-range succession plans and influence an enthusiastic, innovative culture.

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    Chris Baldwin Gallagher

    Chris joined Gallagher in January of 2014 as a benefits consultant. He began his career in the Healthcare industry in 2009. Prior to joining the Gallagher Dallas office, Chris worked at UnitedHealthcare in Dallas, Texas.

    In his role as Regional HR & Benefits Technology Sales Leader, Chris primarily supports Gallagher consultants’ business development activities and helps prospects and clients strategize, buy, implement, and optimize technology that supports an organization’s strategic goals around Administration, Compliance, and Human Capital. Gallagher’s HR & Benefits Technology Consulting team dives into the details and can help identify, design, and secure a technology solution that supports those goals. His past experiences as a consultant working with small and large companies, together with his benefits communications and plan implementation acumen, prove critical to developing consultative best practices and client relationships. In addition, his skills in analyzing the impact of Healthcare Reform and market trends enable him to be a trusted advisor to our clients.

    Chris is a graduate of the University of Oklahoma with a Bachelor of Fine Arts in Drama. He resides in Dallas, Texas with his wife Shirin and daughter Alexandria.

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    Patricia Bollman Shareholder with The Kullman Firm

    Patricia A. Bollman is a 1986 graduate of Tulane University School of Law. For over thirty years Ms. Bollman has practiced primarily in the area of immigration and nationality law. A significant portion of Ms. Bollman’s immigration law practice is in the area of employment-based immigration matters.

    Ms. Bollman has developed an expertise in I-9 compliance issues and regularly conducts I-9 training seminars, which she teaches to HR and Personnel staff for business of all sizes and industries. Ms. Bollman has spoken at law schools and for professional and public groups on
    employment-based immigration visas and I-9/E-Verify compliance procedures. Ms. Bollman is a member of the American Immigration Lawyers Association. Ms. Bollman has an AV rating, the highest, from Martindale Hubble.

    Ms. Bollman is a shareholder with The Kullman Firm, an employment and labor law firm, and is located in the firm’s New Orleans office.

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    Vincent Bovino - Founder of Bovino Consulting Group

    Vince Bovino is a management consultant and founder of Bovino Consulting Group. He is a hands-on consultant with 250 plus consulting assignments in major industrial settings.

    Vince and his team have designed and implemented a powerful and effective Operational Excellence initiative that quickly produces significant and lasting operating performance improvements. His model for Operational Excellence drives results and outcomes … not activities.

    Vince is a voice for Operational Excellence. You can find him throughout the United States, Canada, South America and Australia speaking to corporate leaders, professional business groups and associations. Vince’s presentation is a fusion of the many lessons learned. His messages are anchored in experience … not in theory.

    Prior to forming Bovino Consulting Group Vince was the Vice President of Human Resources for Bunker Limited, Employee Relations Manager for Standard Oil, Boise Cascade Corporation and General Cable Corporation.

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    Margi Bush - President of Wisdom Tree Coaching

    Margi Bush, ACC, ICF Certified Coach, Certified MBTI Master Practitioner, President of Collaborative Thinking LLC d.b.a. Wisdom Tree Coaching, President of the Charleston WV Chapter of SHRM, Master’s Degree Human Resource Management and SHRM-SCP and SPHR certified. 

    Margi does relationship coaching, leadership coaching and team coaching, and trains managers to incorporate coaching in employee development.

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    Jim Casadaban Senior Vice President at HUB International

    Jim Casadaban is passionate about helping companies do the right thing for their employees when it comes to employee benefits. With more than 25 years of experience as a senior human resources leader himself, Jim fully understands the needs and challenges of human resources professionals, their employees, and how employee benefits dovetail with those needs. Jim joined HUB International in 2007, after serving as the Vice President of Human Resources for Hotel Dieu Hospital, and 10 years at SmithKline Beecham/Quest Diagnostics as the HR Director for Gulf South operations. Jim is a past president of the Greater New Orleans Society of Healthcare Human Resources Administrators, a past President of NOLA SHRM and currently serves on the board. When he’s not advising his clients, Jim can often be found coaching and refereeing youth wrestling—something he’s done for more than three decades. Jim earned his MBA from Loyola University and his bachelor’s degree from the University of New Orleans.

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    Jill Christensen Founder & President of Jill Christensen International​

    Jill is Founder & President of Jill Christensen International, a global firm focused on teaching companies her proven strategy to re-engage employees. Jill was a Corporate Communications Fortune 500 business executive at Avaya and Western Union prior to launching her consulting firm in 2009.

    She is a best-selling author, international keynote speaker, holds a Six Sigma Green Belt, and was named a Top 100 Global Employee Engagement Influencer. In 2017, her popular blog was awarded a Top 100 Corporate Blog alongside of Apple and Microsoft.

    Jill partners with the best and brightest leaders around the world to re-engage employees, improve productivity, retention, customer satisfaction, and revenue growth. She has worked in 15 industries and her clients include: Samsung, Novartis, Simon Contractors, ARROW, Crocs, TIAA, Green River Medical Center, JVM Realty, and ACT.

    Jill’s proven approach to increase employee engagement has led her to speak throughout the United States, Canada, United Kingdom, Malaysia, Singapore and India. Jill grew up in multiple U.S. states, but now calls Denver, CO, her home thanks to the incredible mountains and skiing, and her love of U.S. football and live music.

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    Teri Haynes - Owner of Business Interactions, LLC

    A love of etiquette history, coupled with a passion for teaching and spreading respect and consideration, resulted in the formation of Business Interactions in 2007. Business Interactions provides customized, interactive seminars designed to improve how management and employees interact with each other and their customers and clients.

    Seminars have addressed areas such as etiquette for client lunches, business/social mingling, appropriate business attire, respectful conflicts, customer service, presentation skills, and many more Core Skill topics.

    Teri is certified as a Corporate Etiquette and International Protocol Consultant by The Protocol School of Washington®, the leader in etiquette and protocol services and the only nationally accredited business etiquette and international protocol training school in the USA. Additionally, Teri has earned her SHRM-SCP and SPHR designations.

    Civic and industry leadership has included various positions in the North Louisiana Chapter of the Association for Talent Development (formerly ASTD), the Rotary Club of Shreveport, the Bossier Chamber of Commerce, the North Louisiana chapter of SHRM, and is a facilitator for the Northwest Louisiana YWCA Dialogue on Race series.

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    Chris Herzog and Sarah Stokes 

    Sarah Stokes and Chris Herzog spent nearly 20 years each in television news in Missouri, Texas, North Dakota, Minnesota, and Wisconsin winning numerous awards as both reporters and anchors. After successful news careers, they started their own marketing, public relations and strategic consulting agency which serves large corporations, organizations and municipalities across the U.S. The two reside in Eau Claire, Wisconsin and have two children ages 8 and 6. 

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    Sherry Johnson - Field Services Director (AR, LA, MS, OK, TX) for SHRM

    Sherry Johnson, SHRM-SCP, CAE is Field Services Director for SHRM, based in Round Rock, Texas – in the Austin area.  She supports the states of Arkansas, Louisiana, Mississippi, Oklahoma and Texas.  Sherry serves as SHRM’s staff liaison to the Government Affairs Core Leadership Area, for the Advocacy Team initiative, and she is a member of the SHRM Speaker’s Bureau.

    Sherry has worked in the HR profession for over 15+ years with industry experience in not-for-profit community organizations, public education, and entrepreneurial experience as owner of a small business.  Prior to joining SHRM as a staff member, in 2009, she served as president for her local SHRM affiliated chapter and she held a seat on the Texas SHRM State Council.

    Sherry is an active community volunteer.  She has served on her local district school board of trustees; she participated on a legislative advocacy group, working with state legislators to address educational issues affecting public school districts in Texas; and, for several years she served as the volunteer coordinator for the regional Special Olympics track meet.  

    Sherry currently serves on the Advisory Boards for the Concordia University-Austin Human Resource Management Degree Program and the South University-Austin School of Business. And, she’s a member of the Membership Section Council for the American Society of Association Executives (ASAE). 

    Sherry holds a bachelor’s degree in Business Management; she received her Senior Certified Professional in Human Resources (SHRM-SCP) designation from the Society for Human Resources; and, she earned her Certified Association Executive (CAE) credential from the ASAE Certified Association Executive Commission.  She is a graduate of the Texas Association of School Boards (TASB) Leadership Program, earning Master Trustee designation. 

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    Wendy King - Regional Director of Health Performance for HUB International Gulf South

    Wendy King is the Regional Director of Health Performance for HUB International Gulf South.  In her role she works with clients to create high level, actionable wellness strategies to positivelyimpact health behavior.  Mrs. King has over 20 year's diverse, professional experience in corporate wellness strategy, marketing, sales and communications. Her background includes owning her own marketing & consulting firm, running the corporate marketing and wellness divisions of a national health & benefits administrator, and running the business development divisions of both hospitals and healthcare consultants.  She has written articles for numerous US insurance, corporate wellness, benefits, and human resources publications, and regularly presents to national audiences. Mrs. King is considered a leader in the field of corporate wellness strategy and holds a Masters' degree in Business Administration (MBA), along with a Bachelor of Science in Marketing.  She is also a Certified Corporate Wellness Specialist (CCWS).

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    Ed Krow - Founder & HR Strategist, Ed Krow,LLC​

    Ed works with executives and business owners who are struggling with people problems, such as adapting to changing business conditions and customer, investor, or community expectations. 

    He turns irrelevant and ineffective HR functions into strategic contributors by aligning HR with the business objectives.  As a result, Human Resources actually drives business results.  Ed’s clients often refer to him as their “Safety Net,” because he eliminates HR headaches and keeps them from falling into HR traps.

    When he’s not working with clients, Ed can be found teaching at Millersville University or speaking at conferences and professional development sessions. In his free time, Ed enjoys family time, travel, golf, the outdoors and Notre Dame and Baltimore Ravens football.  

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    Scott Landry - Partner with the Chaffe McCall, L.L.P.

    D. Scott Landry is a partner with the Chaffe McCall, L.L.P. law firm in its Baton Rouge, Louisiana office.  He graduated cum laude from Nicholls State University, receiving a Bachelor of Science degree in Accounting.  He also received a Juris Doctorate degree from the Louisiana State University, Paul M. Hebert Law Center.  While in college, he was inducted into the Nicholls State University Hall of Fame.  While in law school, he received the American Jurisprudence Award in Labor Law and was a finalist in the Flory Trial Competition.  He is also a Certified Public Accountant (inactive).

    Mr. Landry is a member of the Federal Bar Association (Past-President, Baton Rouge Chapter), the Louisiana State Bar Association (Labor and Employment Law Section), the Baton Rouge Bar Association (Past-Chairman, Continuing Legal Education Committee) and the Society of Louisiana Certified Public Accountants.  He is also a member of the American Bar Association Regional Committee for Liaison with the EEOC and OFCCP and the Greater Baton Rouge Society for Human Resource Management.

    Mr. Landry is a contributing author of The Fair Labor Standards Act (1st ed.), which was published by the American Bar Association's Section of Labor and Employment Law and BNA Books.  He is a co-author of "Walking the Fine Line on Employee Job Reference Information: New Law Provides Statutory Immunity to Encourage Disclosure by Former Employers," 43 Louisiana Bar Journal 457 (1996).  He is also the author of "Job Reference Information: New Law Protects Employers," The Law Journal (1995).
    Mr. Landry's practice includes the areas of employment law and employment-related litigation. He is a frequent speaker on employment law topics.

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    Aaron Levy - Founder & CEO of Raise The Bar​

    Aaron is the Founder and CEO of Raise The Bar, a firm focused on helping companies retain their millennial talent.
    Aaron is an ICF Associate Certified Coach, a Thrive Global contributor, an 1871 mentor, the Co-Director of Startup Grind Chicago and a member of the Forbes Coaches Council. He has educated, coached, and consulted over 7,000 business leaders, helping them to define goals, create action plans, and achieve sustained success. 
    Aaron is on a mission to transform the manager role – by empowering managers with the tools and skills to be better leaders of people. 

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    Dr. Niesha McCoy - Talent Acquisition Professional for General Dynamics Information Technology

    Dr. Niesha D. McCoy is an award winning regionally recognized business professional dedicated to workforce development initiatives in Northwest Louisiana. She has partnered with various state government agencies, colleges, and universities to make a positive impact on the local economy. Her research and employer engagement initiatives have gained national attention. She has over 20 years of business experience including management, college recruitment, career development, human resource management, and workforce development. 

    Dr. McCoy is currently working as a talent acquisition professional for General Dynamics Information Technology identifying top-tier talent for Intel, Defense, Homeland Security, and Health and Civil positions for United States government agencies. 

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    Mack Munro - Founder & CEO of Boss Builders

    Mack Munro is Founder and CEO of Boss Builders and is an experienced speaker, consultant, and coach who has worked with executive and management teams in companies of all types, sizes, and industries. He is the author of How to Be a Great Boss.

    He holds a Master of Arts degree in Organizational Leadership from Chapman University and a Bachelor of Science degree in Health Care Management from Southern Illinois University He is a qualified facilitator of the Myers-Briggs Type Indicator® and has also written and developed a number of personality and behavioral assessments and online tools. Mack’s background is primarily in Healthcare, Manufacturing, Consulting, Information Technology, Entrepreneurship, Leadership & Management, and Marketing. His typical clients come from these areas.

    Prior to starting his company, Mack created training and professional development programs at U.T. Medical Group, Inc. in Memphis, TN, Holy Cross Hospital in Silver Spring, MD, and Contract Services Association of America in Arlington, VA. Mack has been an adjunct Professor of Business and Management at Vincennes University in Bremerton, WA and Crichton College in Memphis, TN. He a retired United States Navy dental technician who served tours in Australia, Guam, Long Beach, California, and Bremerton, Washington.

    Mack’s clients include Pratt & Whitney, UTC Research, Qualifacts, Premier Medical Group, Munters Corporation, COCC, CU Direct, numerous Federal agencies, and all 4 branches of the United States Military.

    In addition to his latest book on management development, Mack is also the author of: How to Win at Performance Management and 11 other business books. He has been featured as a career expert on radio, television, and printed and electronic media, including a monthly column in Men’s Fitness magazine.

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    • Mike Robertson - Owner & Founder, Is This Mike On, LLC

    Mike Robertson is a speaker, author, musician, and storyteller from Austin, Texas, who uses his creativity to inspire, motivate, and enlighten audiences across the United States. His humor and story-telling expertise make every presentation fascinating and entertaining.  Mike's expertise in creative slide design has made him a nationally-known thought leader and earned him the title of "The Slide Ruler." He's been commissioned to design slides for many of the top-tier speakers in the country, and he shares his unique approach to presentations in a groundbreaking session called "No Power & No Point.” Mike is the author of four books, husband of one wife (Lisa) and father of one daughter (Lindsey). 

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    • Cara Silletto, MBA - President and Chief Retention Officer, Crescendo Strategies 

    Workforce thought leader Cara Silletto, MBA, works with organizations to reduce unnecessary employee turnover by bridging generational gaps and making managers more effective in their roles. Workforce Magazine named Cara a “Game Changer” and named her in their “Top 10 Company Culture Experts to Watch.” Cara is the President & Chief Retention Officer of Crescendo Strategies, and is also the author of the 2018 book, “Staying Power: Why Your Employees Leave & How to Keep Them Longer.”

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    • Tracy Watts - Senior Partner and the U.S. Leader for Healthcare Policy at Mercer​

    Tracy is a Senior Partner and the U.S. Leader for Healthcare Policy at Mercer.  For over 30 years, she has worked with employers on their health benefit strategies.  A spokesperson on healthcare reform and Mercer’s National Survey of Employer-Sponsored Health Plans, she has been widely quoted.  In 2018, Tracy was named a “Top 25 Consultant” for excellence in healthcare by Consulting® Magazine.  She is currently on the Board of the American Benefits Council and the Alliance to Fight the 40 and frequently represents employer interests to policymakers in Washington DC.  She blogs on the Mercer U.S. Health News site.

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    • Joe White Program Director for AEU LEAD®

    Joe White is program director for AEU LEAD®, a management consulting and developmental training organization, providing services to industrial and working-class business sectors. Focusing on the specific needs of mid-level managers, Joe specializes in helping clients with the selection, integration, and support of front-line managers. In his role, Joe helps prepare foremen, supervisors, and lead personnel for the people-related responsibilities they have and for the challenges routinely faced in these positions.

    Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division.

    Combined, Joe has 26 years of operational experience in a petrochemical setting, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA).  

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    • Shane Yount - President of Competitive Solutions, Inc. (CSI)

    Shane A. Yount is a nationally recognized thought leader, author, and President of Competitive Solutions, Inc. (CSI), an international Business Transformation consulting firm which pioneered the acclaimed organizational development system known as Process Based Leadership® - A business transformation methodology designed to create a sustainable culture of clarity, connectivity, and consistency through the use of Non-Negotiable Business Processes. Since 1991 he has led the offices of CSI in becoming one of the nation’s most recognized Business Transformation consulting firms,  personally working with such organizations as Michelin, Genentech, Pfizer, Lockheed Martin, the Department of Defense, and many others. 

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